Account and Data Deletion in the Stitchy AppAccount and data deletion
How to delete your account and the data tied to it, what gets deleted along the way and what may be kept.
This page describes how to delete your account and the data associated with it in the Stitchy mobile app, as well as which data is deleted in the process, which data may be retained, and for how long. The developer of the App and the data operator is Alexander Sergeevich Seednov. Data processing is described in detail in the Privacy Policy: https://stitchy.alexforge.org/en/legal/privacy/
This page is a courtesy translation. In case of any discrepancy between the English and Russian versions, the Russian version available at https://stitchy.alexforge.org/legal/data-deletion/ prevails.
1. How to Delete Your Account in the App
1. Open the Stitchy app.
2. Go to the Profile tab and open Settings.
3. Tap "Delete account" and confirm the action.
Deletion is performed immediately and is irreversible. Together with the Account, both the data on the device and its copy on the server are erased; section 3 lists exactly what is deleted.
2. How to Request Deletion Without Access to the App
If the App has already been removed from the device or you no longer have access to it, send a deletion request to stitchy@alexforge.org from the email address used to sign in to your account. The request is processed within 30 days at most; you will receive a reply with the result.
3. What Data Is Deleted
When the Account is deleted, the following data is permanently deleted:
- your email address;
- your profile name and picture, if you provided them;
- your works: patterns, stitching progress and statistics — both on the server and on the device;
- settings (interface language, units of measurement, default thread manufacturer, interface theme) — on the server.
On the device the settings are kept and keep working without an Account. They are stored nowhere else and are deleted together with the App (section 5).
4. What Data May Be Retained and for How Long
- Server logs (IP address and technical details of requests) — kept for no more than 90 days for security and diagnostics, after which they are deleted.
- Individual records — only if their retention is required by law or necessary to resolve disputes; once the applicable period expires, they are deleted or anonymized.
- Anonymized usage statistics (Yandex AppMetrica) — not linked to the User's identity and cannot be used to establish it; stored in accordance with the terms of the service.
5. Deleting Data Without Deleting the Account
- Data on the device: Profile → Settings → "Delete data" — works, patterns, progress and statistics are permanently erased from the device. The settings (interface language, units of measurement, default thread manufacturer, interface theme) are kept: they are stored only on the device and are deleted together with the App.
- An individual work can be deleted from the list of works at any time.
- Removing the App from the device erases all of its local storage, including the settings.
An Account is not required: without signing in, the App is fully functional, and all data remains only on the device.
6. Contacts
Data deletion inquiries: stitchy@alexforge.org
Operator: Alexander Sergeevich Seednov